We are here to help our BRITISH customers.

We can provide you with a tax-free voucher that allows you to reclaim the VAT as soon as you embark in Calais, thanks to our partnerships with Global Blue and Skiptax.

Offering a significant saving of the 15% VAT that can be reclaimed on purchases from our superstores, we forged these partnerships to enable you to reclaim VAT upon boarding at the Eurotunnel and ferry terminals in Calais. By simply scanning a bar code at the kiosks at the Calais port terminals, the refund process is activated.

How does the duty-free refund work when buying wine, Champagne, spirits and beers in Calais?

We have set up a simple back-office system that takes just five minutes to prepare your claim.

French people pay the VAT in France. But you, as British citizens, are going to enjoy your wine, champagne, spirits and beer in the United Kingdom, that is to say outside the European Union. You are therefore entitled to claim back the VAT you paid in France provided you can prove that you are leaving the European Union territory. This is where we come in. We have teamed up with customs to process this for you and joined forces with SkipTax and Global Blue to facilitate the transaction. Amidst the Duty Reform, UK customers encounter a surge in taxes. Uncover strategies to maximize savings with Calais Vins

How to get the refund on VAT

As you would expect, you browse the vast selection of wines, beers and spirits, and pay at the cash desk as usual. And we then take care of providing the tax-free voucher so you can claim the VAT back. We generate this Tax-Free form for you in store covering all of your purchases.

This document certifies what you bought and the amount of VAT you can claim back. This amount will be credited to a payment card within 3-5 days.

The procedure at the ferry port or Eurotunnel terminal

The only thing you need to do is scan the barcode on the Tax-Free form. By scanning this document, it proves to the French authorities that you (and the wine you bought in Calais!) are actually leaving the European Union.

With Global Blue

1. Collect your Tax-Free Form from the store.

2. Scan the bar code on the form at the kiosks located at the PABLO terminal in the ferry port; located in the main building after the customs. Or in the passenger building for Eurotunnel.

With Skiptax

1. Download the free app and scan your passport.

2. Shop and then scan your receipt.

3. Scan the bar code generated by Skiptax at the departure terminal. Receive your refund within 48 hours.

How the Pablo barcode reader work ?

1. Select your language on the touch screen

2. Scan the bar code on your form using the reader

3. Obtain the customs approval:
A green screen will appear with the following message “Ok form valid”. This approval is as valid as the custom stamp. If a red screen appears, follow the instructions on the screen.

Customs may at any time check that you have met the VAT refund conditions.

If you are subject to a Customs inspection, you must provide:

- ID confirming that you are a non-EU resident - Your travel ticket - The goods eligible for a VAT refund, which you must carry with you.

Failure to present the goods to Customs will result in your export sales form being cancelled and a possible fine.

The personal allowances for alcohol are set at:

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If you open and/or consume a product in French or European territory, the tax refund will be cancelled. If you wish to consume a part of the purchase before you board your ferry or Eurotunnel service, please make two transactions with separate payments. We then only produce the tax-free form for the product that you take out of France.

Our FREE TAX partners: